Any Preferred Member Or Wellness Advocate can earn Local Shipping Rewards Program (SRP) points in three ways:
1) Online Local Order: By placing any local online order a consultant will earn 50 percent of the shipping costs in SRP points.
2) Member Services: By placing a Local Loyalty Rewards Program (LRP) or enrolment order through the Member Services line, a consultant will also earn 50 percent of the shipping costs in SPR points.
3) Online: By placing an Local LRP or enrolment order online a consultant will earn 100 percent of the shipping cost in SRP points (i.e. free shipping)
Frequently Asked Questions about the Shipping Rewards Program:
Q: What does online or automated order mean?
A: This is an order placed by a Wellness Advocate or Preferred Member through their back office (VO) that remains untouched by a customer service agent.
Q: When will points be added?
A: SRP points will be added to account during the commission run approximately 15 days after the end of the month.
Q: What orders qualify for SRP?
A: Local standard online orders as well as local LRP orders qualify when they meet the program criteria. Local enrolment orders also qualify based on the above criteria.
Q: What if an order is returned?
A: If an order is returned, SPR points from the order will be cancelled.
Q: Does the SRP only apply to standard shipping?
A: No, any shipping method will qualify for the SRP points as long as the order meets the program criteria.
Q: Will SPR points expire?
A: SRP points expire based on the same expiration schedule as LRP points.
Q: What markets can participate?
A: Local Australia market.
Q: Why did my order take more than 2–5 days for standard shipping?
A: The 2–5 days does not include warehouse processing time. Please allow 24 hours for processing on all forms of shipping.